Privacy Policy

Privacy Policy

1. Who We Are

Touché Hairdressing ("we", "us", "our") is the data controller for personal data collected through this website and our salon services.

Business address: 2 High Street, Purley, Surrey CR8 2AA
Telephone: 020 8668 8855
Website: www.touchepurley.hair

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2. What Data We Collect

We may collect the following personal data when you use our contact form or enquire about our services:

• First name and last name
• Email address
• Phone number (optional)
• Your message and the service you are enquiring about

We do not collect payment card details through this website.

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3. How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry or booking request
• Provide information about our services

Our lawful basis for processing is legitimate interests (responding to enquiries you have initiated) and, where applicable, contract performance (arranging appointments).

We do not use your data for marketing without your explicit consent, and we do not sell or share your data with third parties for their own marketing purposes.

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4. Contact Form — Formspree

Our contact form submissions are handled by Formspree (formspree.io), a third-party form processing service. When you submit the contact form, your data is transmitted to Formspree's servers and then forwarded to us by email.

Formspree acts as a data processor on our behalf. You can review their privacy policy at formspree.io/legal/privacy-policy.

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5. Cookies and Third-Party Embeds

This website uses a cookie (touche_cookie_consent) stored in your browser's localStorage to remember your cookie consent preference. No tracking cookies are set without your consent.

If you click Accept on our cookie banner, the following third-party services may set cookies or load content from their servers:

Our Instagram gallery is loaded from images stored in our own admin-data.json file and does not make direct calls to Instagram's servers, so no Instagram/Meta cookies are set by this website.

If you click Decline, third-party embeds will not load. You can change your preference at any time by clearing your browser's localStorage or by contacting us.

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6. Data Retention

We retain contact form enquiries only for as long as necessary to respond to your query and for a reasonable period thereafter (typically up to 12 months). We do not hold client appointment records on this website.

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7. Your Rights Under UK GDPR

As a UK data subject, you have the following rights:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate data.
• Right to erasure — you may ask us to delete your personal data, subject to any legal obligations we have to retain it.
• Right to object — you may object to our processing of your data where we rely on legitimate interests.
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances.
• Right to data portability — where applicable, you may request your data in a portable format.

To exercise any of these rights, please contact us using the form on our Contact page or call us on 020 8668 8855.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

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8. External Links

This website contains links to external sites (such as our booking portal, Instagram and Facebook). We are not responsible for the privacy practices of those sites. We encourage you to read their respective privacy policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date at the top.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Touché Hairdressing
2 High Street, Purley, Surrey CR8 2AA
Tel: 020 8668 8855
Contact form